Booking payment · 2 min
Payment processing and recovery
Use the payment status shown for your existing booking to choose the next safe step.
Processing
Wait for the booking payment page to update.
Confirmed
Open your booking to review the next class-preparation step.
Action needed
Use the recovery action shown for this booking.
Who this is for
Visitors paying for an existing booking or seeing a processing or action-needed status.
Goal
Know whether to wait, review the booking, or use the recovery action shown on the page without creating a duplicate booking or payment.
Steps
- Return to the payment page for this booking and check that the teacher, time, and amount still match it.
- If the page says processing, wait for it to update. If it says action needed, use the recovery action shown for this booking.